Tomáš Loukota has been with Seyfor for more than 25 years. He started in technical support, was behind the launch of Money S3 and the monetization of iDoklad. And yet he says that the hardest thing he has had to learn over the past year is accepting that there are simply some things he does not know.

The Products division brought all of the group’s proprietary products under one management structure, and Tomáš found himself leading an organization several times larger than anything he had managed before. In this interview, he talks about Reporting 2.0, which tracks customer satisfaction, client behaviour, and churn alongside the numbers, electronic invoicing in Slovakia as an example of what happens when fewer people are sitting around the table, and iDoklad, whose brand is so strong that linking it with Seyfor creates no added value for either side.

The audio recording was created using AI.